Livid with frustration

...and the angst continues with the BE-alien-WARE repair saga. I have lodging a bad review on epinions.com and have reported them to bbb.org.

I had to hang up with their customer service as they would not connect me to someone who could make decisions. They just tried to bounce me back to tech support to re-evaluate the problem.

Please start spreading the word about the dangers of this company.