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Tuesday, September 1, 2009

The Office: Mac vs PC

Now that I have been back on a PC at work for a few months, I have been able to compare the problems I was having on the Mac vs the PC to see if there truly is a difference as to how much IT support it was requiring. The big problems I would encounter on the Mac were:

  • NAS would disconnect and require a logout and login to repair
  • NAS would disconnect and IT would have to work some magic to fix the connections
  • CAC (Combined Access Card) certificates would stop working and IT would have to update them
  • Entourage (e.g. MS Outlook for Mac) would decide to stop reading CAC signed emails (about 99% of the emails we get are)

The problems I have been encountering with the PC are:

  • NAS disconnects and requires a REBOOT (not a log out and log in mind you) to repair
  • NAS disconnects and IT has to work some magic to repair
  • CAC issues with the ApproveIT software--paths change and you can't CAC sign documents anylonger, Outlook gets confused and requires some IT mojo to fix

So basically, the same problems either platform--and none really seem OS related to me. There are other recurring problems that are non-platform related like Sharepoint and Network printers. I think when I would have those problems, but was on the mac, the problems were falaciously made guilty by association.

*sigh*

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